Privacy Policy
Last updated: April 2, 2026
1. Introduction
GenHorizon ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service at genhorizon.ai. Please read this policy carefully. By using the Service, you consent to the practices described here.
2. Information We Collect
2.1 Information You Provide
- OAuth account information (name, email address, profile picture) from Google or GitHub when you sign in
- Text prompts and images you submit for AI generation or editing
- Payment information (processed and stored by Paddle — we do not store payment card details)
2.2 Information Collected Automatically
- Usage data: features used, tokens consumed, generation history
- Log data: IP address, browser type, pages visited, timestamps
- Device information: operating system, browser version
- Cookies and similar tracking technologies for session management and analytics
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To process your AI generation requests
- To manage your account, tokens, and subscription
- To process payments through our payment provider Paddle
- To send transactional communications (receipts, service updates)
- To detect and prevent fraud, abuse, or violations of our Terms
- To analyze usage patterns and improve our models and features
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal data. We share your information only in these circumstances:
- Paddle: Our Merchant of Record for payment processing. Paddle processes subscription and payment data under their own privacy policy.
- Supabase: Our database and authentication provider, which stores your account data and generation history.
- WaveSpeed AI: The underlying AI model provider that processes your generation prompts and inputs.
- Vercel: Our hosting provider that may process request data.
- Legal requirements: We may disclose your information if required by law, regulation, or valid legal process.
5. Cookies
We use essential cookies to maintain your authentication session and preferences. We may also use analytics cookies to understand how users interact with the Service. You can control cookie settings through your browser, though disabling certain cookies may affect functionality.
6. Data Retention
We retain your account information for as long as your account is active. Generated content is retained according to your subscription plan (30 days for Standard, unlimited for Pro and Max). Token transaction history is retained for 2 years for billing and dispute resolution purposes. You may request deletion of your account and associated data by contacting us.
7. Data Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure authentication via OAuth, Row Level Security (RLS) on our database, and access controls limiting data access to authorized personnel. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where our service providers operate. By using the Service, you consent to such transfers. We ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a machine-readable format
- Objection: Object to certain processing activities
- Withdrawal of consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at support@genhorizon.ai
10. Children's Privacy
The Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: support@genhorizon.ai